Frequently Asked Questions (FAQ)
Here you'll find answers to common questions about TradeDots indicators, subscriptions, and getting started.
General Information
What is TradeDots?
TradeDots provides advanced technical indicators for the TradingView platform, designed to help traders identify potential market opportunities with greater clarity. Our goal is to offer powerful, easy-to-understand tools that assist both new and experienced traders in navigating the markets and refining their strategies.
Why choose TradeDots?
TradeDots indicators are built to simplify complex market analysis. We focus on clear visual signals for trends, reversals, and momentum shifts, aiming to shorten the learning curve for understanding market dynamics. Our indicators are designed to integrate seamlessly into TradingView and provide actionable insights, regardless of your prior trading experience.
Who are TradeDots indicators for?
Our indicators are designed for traders of all levels – from beginners seeking clear signals to experienced traders looking for sophisticated tools to complement their existing strategies. They are suitable for various trading styles, including scalping, swing trading, and even long-term investment analysis across different markets.
Product & Functionality
How do the indicators work?
TradeDots indicators analyze historical and real-time price action, volume (where applicable), and momentum using proprietary algorithms. They identify recurring patterns, trend shifts, potential reversal points, and key support/resistance levels, visualizing these insights directly on your TradingView chart through clear signals, lines, zones, and oscillator readings. Each indicator focuses on specific aspects of market analysis (e.g., trend, momentum, structure, probability).
What assets & timeframes do TradeDots indicators work with?
Our indicators are designed to work effectively across all markets available on TradingView, including Crypto, Forex, Stocks, Futures, and Commodities. They are compatible with all timeframes, allowing you to adapt them to your preferred trading style, from short-term scalping to long-term investing.
Do the indicators repaint?
No. TradeDots indicators do not repaint. Once a signal is printed on a closed candle, it remains fixed and will not change retroactively.
Can I customize the indicator settings?
Absolutely! Most TradeDots indicators offer various customization options (e.g., sensitivity, visual elements, calculation lengths). We provide detailed guides on these settings within our documentation. Check the "Indicator Guides" and "Optimization & Strategies" sections for more information.
Can I set up alerts for TradeDots signals?
Yes, our indicators are designed to work with TradingView's alert system. You can typically set alerts for specific signals (e.g., Buy/Sell signals, divergence detection, crossovers). Refer to the individual indicator documentation and our "Setting Up Your Indicators" (or similar) guide for instructions on configuring alerts.
Do the indicators get updated? How do I get updates?
Yes, we periodically update our indicators to improve performance, add features, or adapt to market changes. As our indicators are invite-only scripts on TradingView, updates are typically pushed automatically. You may occasionally need to remove and re-add the indicator to your chart to ensure you have the latest version if significant changes occur. We announce major updates via email or our official channels.
Getting Started & Access
How do I get access to the indicators?
Subscribe to a TradeDots membership plan through our official website. Once subscribed, you'll need to provide your TradingView username during checkout or via follow-up instructions. We will then grant access to the indicators for that specific TradingView account.
Is a TradingView account required?
Yes, you must have a TradingView account (free or paid) to use TradeDots indicators. Our indicators run exclusively on the TradingView platform.
How long does it take to get access after purchasing?
We aim to grant access within 1 business day after receiving your subscription payment and TradingView username. During periods of high demand, it might occasionally take slightly longer. You will receive an email confirmation once access is granted.
How do I add the indicators to my TradingView chart?
Once access is granted, open TradingView, go to the "Indicators" tab, and look under the "Invite-only scripts" section. You should find the TradeDots indicators listed there. Click on the indicator names to add them to your chart. (See our "Getting Started" guide for detailed steps).
Does TradeDots work with the TradingView free plan?
Yes, our indicators function on TradingView's free plan. However, be aware that TradingView's free plan limits the number of indicators you can have active on a single chart simultaneously. To use our full suite effectively, especially combinations, a paid TradingView plan is often recommended.
Is there a free trial available?
Yes, TradeDots usually offers a 7-day free trial for new users. This allows you to test the indicators on your own charts and see if they fit your trading style before committing to a paid subscription.
Subscription & Billing
How much does it cost?
Please refer to our official website's pricing page for current subscription plans and costs.
How do I cancel my subscription (including the free trial)?
You can manage or cancel your subscription, including during the free trial period, through the TradeDots self-service portal. You should have received a link to this portal when you first subscribed. If you cannot find it, please contact support.
Can I pause my subscription?
Currently, we do not offer an option to pause subscriptions. If you need to stop using the indicators temporarily, you would need to cancel your subscription and potentially resubscribe later.
What is the refund policy?
Please refer to our Terms of Service on the official website for the detailed refund policy. Generally, due to the nature of digital products and access grants, refunds are handled on a case-by-case basis and may be limited after access has been provided or a trial period used.
Can I use the indicators on multiple devices or charts?
Your TradeDots subscription grants access to the indicators for one specific TradingView account. You can log into that TradingView account on multiple devices (desktop, web, mobile) and use the indicators on any charts within that account, subject to TradingView's plan limitations on the number of indicators per chart.
Trading & Performance
Is using TradeDots indicators guaranteed to be profitable?
No. No trading tool, including TradeDots indicators, can guarantee profits. Trading financial markets involves significant risk, and past performance is not indicative of future results. Indicators are tools to aid analysis and decision-making, not crystal balls.
How should I use TradeDots indicators?
We strongly recommend using our indicators as part of a comprehensive trading plan that includes sound risk management, proper position sizing, and potentially confirmation from your own analysis or other tools. Relying solely on any single indicator is not advised. Explore our "Optimization & Strategies" section for ideas on combining indicators effectively.
Where can I learn strategies using TradeDots indicators?
Our documentation, particularly the "Indicator Guides" and the "Optimization & Strategies" sections, provides detailed information on interpreting signals and examples of how indicators can be combined into trading strategies.
Can I automate trades using TradeDots signals?
TradeDots does not provide direct trade automation tools or services. While TradingView alerts can be used with third-party automation platforms (like 3Commas, PineConnector, etc.) to trigger trades, setting this up requires external tools and technical knowledge. TradeDots is not responsible for the setup or performance of any third-party automation.
Support & Troubleshooting
I subscribed but don't have access yet. What should I do?
Please allow up to 1 business day for access processing after providing your TradingView username. Check your email (including spam/junk folders) for the confirmation email. If it's been longer than 1 business day or you received confirmation but still can't find the indicators under "Invite-only scripts" on TradingView, please email us at support@tradedots.xyz with your subscription email and TradingView username.
The indicators are loading slowly or causing issues on TradingView. What can I do?
- Ensure you have a stable internet connection.
- Try refreshing your TradingView browser tab or restarting the desktop app.
- Clear your browser cache or TradingView app cache.
- Reduce the number of indicators active on your chart (especially if on a free TradingView plan).
- If issues persist, contact TradingView support for platform issues or
support@tradedots.xyzif you suspect an indicator-specific problem.
How long does customer support take to respond?
Our customer support team typically responds to inquiries within 1 business day. Response times may occasionally be longer during weekends, holidays, or periods of high inquiry volume.